Privacy Policy – Groomers University
Last updated: November 25, 2025
Groomers University (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://groomersuniversity.com, enroll in courses, or interact with our services—including SMS communications.
By accessing our website or providing your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide to us, automatically collected data, and information from third-party tools.
1.1 Personal Information You Provide
This includes:
Name
Email address
Phone number
Billing and payment details
Course enrollment information
Support inquiries
Any details you provide in forms, surveys, or messaging platforms
1.2 Automatically Collected Information
When you visit our website, we collect information such as:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referral URLs
Cookies, tracking pixels, and analytics data
1.3 SMS Information
If you opt in to SMS messaging, we collect:
Your mobile phone number
Message history (for service purposes)
Delivery/engagement information
Any replies you send (e.g., HELP, STOP)
2. How We Use Your Information
We use the information we collect for purposes including:
2.1 Service Delivery
Provide access to courses
Process payments
Manage student accounts
Send enrollment confirmations and receipts
2.2 Communication
Send SMS updates, reminders, and educational messages
Respond to customer service inquiries
Email course information, updates, and newsletters
Notify you of changes to policies or services
2.3 Marketing & Personalization
Deliver promotional content and special offers
Improve course recommendations
Customize website experiences
2.4 Analytics & Improvements
Track user behavior to improve courses
Enhance website functionality
Detect and prevent fraud
3. SMS Communications & Consent
By opting in on forms or checkout pages, you agree to receive SMS messages from Groomers University.
Your rights include:
Opt-out: Reply STOP to unsubscribe
Get help: Reply HELP for assistance
Frequency: Message frequency varies
Fees: Message/data rates may apply
Your data is used strictly for service and communication purposes.
See our SMS Terms & Conditions for details.
4. How We Share Your Information
We do not sell your personal information.
We may share information with:
4.1 Service Providers
Third parties that help us operate, such as:
Payment processors
Email/SMS platforms
CRM systems (e.g., GoHighLevel)
Hosting and analytics providers
These partners may access information only to perform services on our behalf.
4.2 Legal Requirements
We may disclose information if required to:
Comply with laws
Respond to legal requests
Protect our rights, users, or property
4.3 Business Transfers
If Groomers University is acquired or merges with another company, your information may be transferred as part of the business assets.
5. Cookies & Tracking Technologies
We use cookies and similar tools to:
Remember user preferences
Track site performance
Improve user experience
Measure marketing effectiveness
You may disable cookies through your browser settings, but some features may not function properly.
6. Your Rights & Choices
Depending on your location, you may have rights such as:
Accessing your data
Correcting inaccurate information
Requesting deletion of your data
Opting out of marketing communications
Limiting certain data processing
To exercise rights, email us at:
📧 [email protected]
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information.
However, no transmission over the internet is 100% secure, and you share data at your own risk.
8. Data Retention
We retain information only as long as necessary to:
Fulfill services
Meet legal obligations
Resolve disputes
Enforce agreements
You may request deletion anytime unless retention is legally required.
9. Children’s Privacy
Groomers University does not knowingly collect personal information from individuals under 13 years of age.
If we learn that we have collected such information, we will delete it promptly.
10. International Users
If you are accessing our site from outside the United States, you agree that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your region.
11. Links to Third-Party Websites
Our site may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
12. Updates to This Privacy Policy
We may update this policy periodically.
Changes will be posted with a new “Last Updated” date at the top.
13. Contact Us
For questions or concerns regarding this Privacy Policy, contact: